Frequently Asked Questions

Effective Date: 17 February 2026 | Last Updated: 17 February 2026

Kutoot Innovations Pvt. Ltd. ("Kutoot", "we", "our", or "us") operates a technology-enabled merchant promotion and customer engagement platform that enables users to discover local stores, pay bills digitally, and receive promotional rewards.

Kutoot is not a lottery, gambling, or betting platform. All campaigns are structured as promotional activities.

This document should be read with our Terms, Privacy Policy, Data Policy, Refund Policy, and Reward Campaign Rules.

GENERAL PLATFORM QUESTIONS

Other

TRANSACTIONS & PAYMENTS

RETURNS & REFUNDS

REWARD CAMPAIGNS

REWARDS & TAX

MERCHANTS & PLATFORM ROLE

ACCOUNT & SECURITY

DATA & PRIVACY

SUPPORT & CONTACT

LEGAL CLARITY

DISCLAIMER

Kutoot is a promotional engagement platform, not a lottery or gambling service. All rewards are free promotional incentives governed by campaign rules.